What is Patient Fusion (patient portal)?

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Lauren C.

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Posted 2 years ago

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Michelle L., Official Rep

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Official Response
Patient Fusion is your patient's online patient portal, also known as the PHR. Patient Fusion’s patient portal allows you to give patients access to their records at no cost. The patient portal will automatically update as you add information to their chart. Patient Fusion is a source for up-to-date health records shared by you, including:
  • Medications, Diagnoses, Allergies & Immunizations
  • Lab test and results
  • Procedures
  • Care plans
  • Appointments
The Health Records section is where patients will find health information that has been shared by their doctor. Patients will also be shown items that fall under the following categories: procedures, diagnostic studies, and interventions. Note that sensitive procedures and screenings will not be shared through the PHR, e.g. "Adult depression screening assessment."

The Appointment section will include upcoming appointments, past appointments and past visits.

For select insurance providers, the Insurance section allows patients to easily track their health spending, view all of their health care expenses in one place and gain visibility into their medical payments.

The Providers section includes information about your office, with a convenient link to schedule appointments online for any providers that have their online booking page enabled and are enabled with e-prescribing capabilities. For more information on this feature, visit our Online Appointment Booking FAQ post.

The Resources center provides links to trusted health center resources.

The Help section is a quick link to the Help Center, where we're always happy to answer any questions your patients may have about the patient portal.

You can help your patients play a more active role in their own health care with free patient portal access. Patient health records can reduce staff work and call volume by answering your patients’ most common and routine health questions, and takes only a moment to set up.