What is Patient Fusion (patient portal)?

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  • This reply was removed on 2013-08-01.
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  • Patient Fusion is your patient's online patient portal, also known as the PHR. Patient Fusion’s patient portal allows you to give patients access to their records at no cost. The patient portal will automatically update as you add information to their chart. Patient Fusion is a source for up-to-date health records shared by you, including:
    • Medications, Diagnoses, Allergies & Immunizations
    • Lab test and results
    • Procedures
    • Care plans
    • Appointments
    The Health Records section is where patients will find health information that has been shared by their doctor. Patients will also be shown items that fall under the following categories: procedures, diagnostic studies, and interventions. Note that sensitive procedures and screenings will not be shared through the PHR, e.g. "Adult depression screening assessment."



    The Appointment section will include upcoming appointments, past appointments and past visits.



    For select insurance providers, the Insurance section allows patients to easily track their health spending, view all of their health care expenses in one place and gain visibility into their medical payments.



    The Providers section includes information about your office, with a convenient link to schedule appointments online for any providers that have their online booking page enabled and are enabled with e-prescribing capabilities. For more information on this feature, visit our Online Appointment Booking FAQ post.



    The Resources center provides links to trusted health center resources.



    The Help section is a quick link to the Help Center, where we're always happy to answer any questions your patients may have about the patient portal.

    You can help your patients play a more active role in their own health care with free patient portal access. Patient health records can reduce staff work and call volume by answering your patients’ most common and routine health questions, and takes only a moment to set up.

    Resources
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  • What web address should I tell patient to go to to log in to their health records through Patient Fusion? I want to print the web address in the back of the business card so the patient can log in and make and change their appts, get records, etc.
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  • Can patients see their referrals on Patient Fusion?
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  • We would like to walk patients through signing on to their PHR and sending secure messages while they are in the office. However, many of our patients do not have web-based e-mail that they can easily access while here. Is it an absolute requirement that they click the link in the e-mail they receive from PF, or can they go to generic web address to create their account? Personally, I think this is a ridiculous requirement for meaningful use (I know that PF has nothing to do with that!) that the doctor is responsible for something that the patients must do, even if they have no interest in it at all. Thank you!
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  • This reply was removed on 2014-04-15.
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  • Thank you for the response, Arvind! I was aware of my.patientfusion.com, but as you suggest in your response, this is really only for subsequent logins. It seems that our patients must click the link in the e-mail and fully register before being able to login to my.patienfusion.com. That was really my main question, as most website registrations can be done directly from the generic page and some require a validation click through e-mail (which is done AFTER registration, which seems like a better way to me). I'm really happy that the meaningful use requirements for this are pretty low, because this is going to require a fair amount of time just to get to the 5% threshold. We'll just keep jumping through the hoops, I guess!
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  • 1) Does a patient have to be "active" to be able to access their record?

    2) If a patient is "deactivated" how long do they continue to have access to their record? Forever?
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  • This reply was created from a merged topic originally titled
    What is the Care Plan section(tab) on patient fusion?.


    How or from where is it populated from their Practice Fusion chart?
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